My Far West

My Far West Security

We take the security and protection of your private information very seriously. Because of this, when using My Far West:

  • Your identity is validated according to industry standards
  • Strong passwords are enforced
  • Confirmation messages are sent to your email account for any changes made to your information using My Far West
  • ­Communications and information are encrypted using industry-standard technology: HyperText Transfer Protocol with Secure Socket Layer, or HTTPS. HTTPS is a protocol used by Web servers to transfer encrypted data over the Web securely. Basically, encryption scrambles the contents so they can only be read by someone with the right encryption key to unscramble them.

You have a responsibility to keep your information secure as well. Here are some things you can do to protect your confidential information:

Each time you sign into My Far West, verify that the URL (the website address) begins with "https:" before inputting your password.

Your My Far West password is private and should not be shared with anyone. Please protect your My Far West account by not writing your password down and by keeping it confidential. If someone knows your email address and has your My Far West password, that individual is able to access your My Far West account and make changes to your stock records.

If your password is compromised, please immediately click here to reset it and access your My Far West account to ensure no unauthorized changes were made. If you remain concerned, you may also contact Far West, Inc. Shareholder Department to request that your account be locked.

When using My Far West, you may receive a pop-up message asking if you wish to save the password for the site. This option is offered via the device (e.g., cell phone) or Web browser you are using, and not My Far West. While convenient, we suggest that you do not save your password, and instead select the option "Never for This Website." This means you will have to type your password in each time you access My Far West, but it also means that your information will be better protected if you lose your device, or if your device or browser becomes subject to viruses or malware.

Using the same password on multiple sites is risky, because if one of those sites is subject to a data leak or if hackers manage to figure out your password for one site, your access to the other sites is compromised as well.

Make sure to keep your password secure by regularly updating it. Best practices usually recommend that you change your password every three to six months. My Far West requires you to create a password that meets standard password strength requirements.

Whenever possible, make sure to use a computer or phone that belongs to you. For example, use of computer kiosks and other public-access computers in libraries or hotels is fine for normal web-browsing; however, providing and changing your personal information (including inputting passwords and user names) from these computers is highly discouraged and may subject your My Far West account to hackers.

Using public WiFi is like having a conversation in a public place where others can overhear you. My Far West should be accessed only from a secure WiFi—for example, a password-protected WiFi network in your home—instead of using networks provided by coffee shops, hotels, etc.

Keep the computer and phone you use to access My Far West protected by keeping it up-to-date (e.g., install software patches, version updates, Windows updates, anti-virus protection and software updates for applications like Java, Adobe Acrobat, Flash and other programs that you commonly use). Using a current web browser and installing and keeping anti-virus and anti-spyware software also helps to prevent unauthorized access to your My Far West account.

If you leave your phone or computer unattended while logged into My Far West, others are able to make changes to your stock records. Although My Far West will automatically log you out if you have been inactive for 30 minutes, your private information will be more secure if you log out of My Far West and close the browser window if you get interrupted or are done using it. To log out, click the "Log off" link at the top right of the screen.

Confirmation messages are sent to your My Far West email account for any changes made to your information using My Far West. In addition to making sure that the email address on file for your account remains accurate, be sure to read any confirmation messages that are sent to you and to also log into My Far West to periodically review your information. If you have questions about anything, contact Far West, Inc. Shareholder Department.

You are solely responsible for maintaining the privacy and security of all information printed from My Far West.

How to Contact Far West, Inc. Shareholder Department

Far West, Inc. Shareholder Department staff are available Monday through Friday from 8:00 a.m. to 5:00 p.m. Alaska time and may be reached at:
Phone:
(907) 222-7600
Email:
info@farwestak.com
If you reach voice mail or send an email, be sure to include your full name, as it appears on your Far West, Inc. records, along with a good contact number so that staff may follow-up with you by phone. !

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