There are several possible reasons. For example, if you and another shareholder share an email address (e.g., if you and your spouse use the same email address) and that person has already created a
My Far West account, you will not be able to complete the registration process until you update your email address with Far West, Inc. Shareholder Department. The red text that appears on the registration screen when you press the Validate button should alert you to the exact issue(s). If you continue to experience problems, please
contact Far West, Inc. Shareholder Department.